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Business Data Communications &<br>IT Infrastructures

Business Data Communications &
IT Infrastructures

Edition 4.0 | Copyright | Publication Date: October 2024

Manish Agrawal, University of South Florida
Clinton Daniel, University of South Florida
Amy Connolly, James Madison University

About the Authors


Manish Agrawal is a Professor in and former Chair of the School of Information Systems at the University of South Florida, Muma College of Business. He teaches business data communications, information assurance, and applications development. He has been the recipient of the USF university-wide award for teaching excellence.

Dr. Agrawal is an expert in cybersecurity, social media analytics, software quality, offshoring and outsourcing. His research and teaching have been funded by the U.S. National Science Foundation, the U.S. Department of Justice, the Indo-U.S. Science and Technology Forum and Sun Microsystems. His extensive research has been published in numerous academic journals, including Management Science, MIS Quarterly, The INFORMS Journal on Computing, The Journal of Management Information Systems, IEEE Transactions on Software Engineering, Decision Support Systems and The Journal of Organizational Computing and Electronic Commerce. He earned his Ph.D in Information Systems from the State University of New York (SUNY) Buffalo in 2001.

Manish Agrawal

Clinton Daniel is an Associate Professor in the Information Systems and Decision Sciences Department in the Muma College of Business at University of South Florida and Director of the BS in Artificial Intelligence and Business Analytics. He teaches courses in Business Data Communications, Business Intelligence, and Systems Analysis & Design and a variety of special topic boot camps.

He is also a Partner with SunCoast Technology Consulting. Previously, Dr. Daniel was with the U.S. Department of Veterans Affairs where he managed a data warehouse and developed business intelligence solutions. He served in the U.S. Army as a combat medic and physical therapist. He earned his Ph.D from University of South Florida in 2018.

Clinton Daniel

Amy Connolly is an Associate Professor of Computer Information Systems and Business Analytics at James Madison University. Her research focuses primarily on two goals: how to develop better IS professionals and the ethical impacts of technology on work. She is active in service to the field and is the 2025 President of Information Systems & Computing Academic Professionals (ISCAP)

In 2021, Dr. Connolly received the Best Paper award from the Journal of IS Education. In 2019, she was recognized as a Distinguished Member of the Association for Information Systems (AIS). She reviews regularly and in 2018 received the Reviewer of the Year award from The Data Base for Advances in Information Systems. She earned her Ph.D in Management Information Systems at University of South Florida in 2014.

Amy Connolly

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